1) "My wall-to-wall carpet cleaner can clean my oriental area rug."
Most cleaners who claim to be "Professional Rug Cleaners" are nothing of the kind. Do not allow your Oriental rug to be cleaned in your home! Allowing your wall-to-wall cleaner to take your precious oriental rug to "his facility" could be problematic if he doesn't have one. Some carpet cleaners use their driveways as their "special facility" and clean your fine rug there. Many machine made area rugs can be cleaned in your home, but don't take a chance with fine area rugs.
Ask him if he has an actual full immersion area rug cleaning plant.
Appleby has technicians and equipment that cleans wall-to-wall carpet and, more importantly for your area rug, trained specialists equipped with rug cleaning facilities designed alone for Oriental area rug cleaning. Come visit our facilities.
2)" Wool area rugs should not be cleaned with water"
All area rug cleaning plants clean with water. The good ones totally immerse the area rug in water. Prior to the modern rug cleaning plant, rugs were washed in the river. The critical part of cleaning with water is preventing dye bleeding.
At Appleby, each rug is color tested and the dyes are set.The rug is immersed in a bath of oriental rug shampoo and hand washed. We immerse the area rug in fresh running water until it runs through the rug and is clear. It's then placed in a spinning centrifuge removing the excess water, groomed and dried over night.
3)" Urine stains and odors can be affectively treated with store bought products such as Nature's Miracle."
A diaper should not be just be deodorized. It needs to be washed free of contaminants. It's no different with rugs.
With our odor decontamination service, we can guarantee odor removalby pushing water thorough the area rug until it runs clear of urine. Unfortunatly urine can permanently stain the area rug fibers and cause dye bleeding if left too long.
4) "My cleaner knows how to clean my area rugs."
Does he? It takes years of hands-on experience and accumulation of rug knowledge to become a professional rug cleaner.
Ask how long he's been cleaning Oriental rugs. Does he know how to identify rugs that bleed color or those that change texture when washed? Is he certified by the IICRC? Does he have someone on staff who has passed the Certified Rug Specialist exam?
After cleaning rugs for 55 years, we at Appleby feel qualified to clean your most valued rugs. We are certified by the IICRC and have hands-on specialists on staff that have passed the Certified Rug Specialist exam.
5) "If something goes wrong, I'm sure my cleaner has insurance."
Not necessarily. Insurance companies insure differently depending on the cleaning process and facilities. It's easy for a carpet cleaner to save money by simply cleaning area rugs on a flat surface without a facility at all. Even if they have insurance for in-plant cleaning, did you know insurance does not cover workmanship? That means if he damages your area rug because he did not clean it properly, IT"S NOT COVERED. In addition, Appleby insures all rugs in the event of fire, unlike many less-reputable carpet cleaners.
Appleby is fully insured to safely pick-up, store and deliver your area rugs back to you.
6) "My area rugs can be cleaned in a day or two."
Professional rug cleaning facilities don't clean rugs that quickly. Professional area rug cleaning is a process that takes time. There are several steps involved that can only go so fast, such as soaking, slow agitation and dry times.
Thorough cleaning of your area rug generally takes about 7-10 days. We clean approximately 20 to 30 rugs twice a week. Again, we invite you to visit our facilities for a tour any time during business hours. We hope to see you here!
Would you like to schedule or have a question? Just click here and a Customer Service Provider will be happy to help you.
